At NEXLOR, all our products and services are delivered digitally, which means there are no physical items to return. Once a digital product or subscription is purchased and delivered, it is considered final and non-returnable.

Refund Eligibility
Refunds may only be issued in specific cases such as:

• Duplicate payment or accidental double purchase.

• Technical errors resulting in non-delivery of the product.

• Access issues caused by verified platform faults from our side.

To be eligible for a refund, you must contact our support team within 3 days of the transaction and provide your order details and proof of issue. Each request will be reviewed carefully before approval.

Non-Refundable Cases
We do not offer refunds for:

• Change of mind after purchase.

• Failure to use or download the digital product properly.

• Issues caused by incompatible devices or user error.

Refund Process
If your refund request is approved, the amount will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

Contact Us
If you believe your situation qualifies for a refund or need help with your purchase, please reach out to us through our Contact Us page. Our team will be happy to assist you.